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Nuvell Financial Services

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111 complaints

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The company was incorporated in 1997. At the present time, the corporate office of the company is based in Little Rock, Arkansas. Nuvell provides superior auto finance services by developing strong relationships with our retail customers and dealers. GMAC purchased the operating assets of LSI, a third-party service provider of auto and residential mortgage receivables and loans, and thus Nuvell Financial Services LLC was established.

Nuvell Financial Services operates as a wholly-owned subsidiary. In 1998, Nuvell created its Private Label division to leverage Nuvell's expertise in retail auto financing. In December, 2000, Nuvell completed the acquisition of National Auto Finance Company Inc. At the present time, the company operates offices in California, Florida, and Texas.
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Nuvell Financial Services Reviews

Sassyc50
Nuvell Financial Services - Cheated out of my title - crooks, crooks, crooks
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

Financed my care and paid it off. Had some hard times and made some late payments, but I was told my car was paid off but I owed almost $5000.00 in late charges. They would not g...

#307042
Mar 23, 2012
177

Anonymous
Nuvell Financial Services - Lost title that I now have to pay for....
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

I must now go through Ally (aka..outsourced to God only knows where) when communicating about my vehicle. I have been dealing with them for 3 months now, trying to get my title. I ...

#293567
Feb 01, 2012
241

Anonymous
Nuvell Financial Services - Won't stop calling.
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

877-688-3550 Ext. # 87542 RobertNuvell was bought out by Ally Bank - so if you had a car loan with either GMAC Finance or Nuvell - you are stuck with Ally. Even ...

#284941
Dec 29, 2011
259

Anonymous
Nuvell Financial Services - Harrassing phone calls-have wrong person
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

Receive numberous calls daily from a Ms Johnson, 877-280-4633 ext 30800. Has my name but I'm not who she is looking for. Told me she would correct her records and remove my n...

#276829
Nov 23, 2011
196

Anonymous
Nuvell Financial Services - Nuvell is horrible
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

I have had my car financed from Nuvell for the last 4 years. Every month the I was not paid ahead of my due date they have harrased me. If I were even a day late they were calling ...

#274507
Nov 12, 2011
192

Coachm
Nuvell Financial Services - Nuvell / Ally a SCAM!
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

I tried to pay Nuvell/Ally a payment and they rejected it. My bank said that they would not accept it. Then I tried paying it at a payment center - the codes were wrong. I called t...

#270894
Oct 27, 2011
344

Kadja
Nuvell Financial Services - Nuvell Auto Finance/Ally
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

I think these byotches should be shut down. Since Ally took them over, they have decided to start charging me $15 to pay with my epay card or with a debit card...This is theft and...

#267685
Oct 12, 2011
496

Anonymous
Nuvell Financial Services LLC - This Company needs to be shut down!
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

Reading all these posts is like reading my own story. My car loan was to be paid off June 2011. I had 6 deferred payments due to two different lay offs during the five year car l...

#265949
Oct 04, 2011
398

Anonymous
Nuvell Financial Services - Nuvell a total rip-off do not care about their customers
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

Harassing insensitive gouging crooks so why should anyone deal with a company who does not care one bit about their customers. I think that this company is a ruse company gouging a...

#264411
Sep 27, 2011
276

Anonymous
Nuvell Financial Services - La donna has no compassion!
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

I got a phone call from a Nuvell Rep La donna and she told me that if I didnt pay 807.49 today that they were charging off my account and repossessing my truck. I began to cry Im o...

#263669
Sep 23, 2011
277

Anonymous
Nuvell Financial Services - I request 3 exstention on my car and i don't understand why they said i still owe so much money
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

I bought a 2004 chev impala and i should have paid it off in 10/2010 but i got like 3 exstenion on the car and my pay off date was 8/29/2011. I don't understand why i had so ma...

#262156
Sep 15, 2011
213

Jimo577@...
Nuvell Financial Services - NUVELL IS TRYING TO CHARGE ME 5 EXTRA PAYMENTS
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

I had a contract whith Nuvell for my car loan of 72 months , I made 3 extensions throughout my c ontract ,I have knowledge there are some charges, but 8 months after my original co...

#255889
Aug 16, 2011
334

Bobbyl
Nuvell Financial Services - Mershia hung up on me said it was I.
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

Mershia hung up the phone on me. Called her back she said it was me.People can get their point across without sounding cold and uncaring. After my phone call, with everything that...

#252033
Jul 29, 2011
310

Anonymous
Nuvell Financial Services - Nuvell womt send me my pink slip
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

My car was paid off 2 months ago and they still havent gotten me my pink slip though they claim to have sent it twice. Bullsh1t, i got thier bills just fine NOW they have a problem...

#251605
Jul 27, 2011
289

Anonymous
Nuvell Financial Services - Harassment Calls to wrong Person
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

We have had our phone for one week. Neither my husband nor myself are the person Nuvell Auto Finance is calling for.We receive 4-5 calls per day and EVERY representati...

#246682
Jul 02, 2011
278

Kiki100
Nuvell Financial Services - Help
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

financing with Nuvell,for a few years now , My father call nuvell to get pay off amount of car on 06/10/2011, He was told 10,002 will pay car off UNTIL JULY 4TH. My dad mail a che...

#245555
Jun 26, 2011
433

Anonymous
Nuvell Financial Services - Nuvell Customer Service - Pests, Rude, Obnoxious
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

I have been receiving calls from Nuvell about my car payment. I know that my bill was late, but only 1 day late and I was already receiving the robocalls. Not to mention calling ...

#242891
Jun 12, 2011
521

Junbug713
Nuvell Financial Services - Nuvelle Financial, excessive additional interest charged on loan
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

Nuvelle Financial keeps adding additional interest on my car loan over and above the rate stated on my contract. Somebody Please !!! who can i contact to look over ...

#241265
Jun 03, 2011
549

Ripp off
Nuvell Financial Services - Over charged/Rip off late charges
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

Nuvell Credit Company-are most ripped off finance company. They have unnecessary, hidden late charges. My payment due on the 17th of the month and I have a 11 days grace period and...

#241106
Jun 03, 2011
375

Sdot
Nuvell Financial Services - Nuvell AUTO FINANCING COMPANY
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

ALL NUVELL STAFF ARE JERKS!!!!! THESE IDIOTS HAD ME PAY MY LOAN OFF EARLY AND NEVER EVEN MENTIONED THAT IF IT IS OVER$6OO IT GETS REPORTED TO THE IRS.NEXT THING I KNOW, IM GETTING ...

#240537
May 31, 2011
676

Anonymous
Nuvell Financial Services - REPORT NUVELL!! THEY HAVE NO LICENSES
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

NUVELL FINANCIAL SERVICES CORP12850 GRAN BAY PKWY WJACKSONVILLE, FL 32258-4468 (904) 370-1800, (888) 282-3139 extension 30580www.nationalautofinance.com

#239637
May 25, 2011
923

Anonymous
Nuvell Financial Services - Nuvell is a rip off company
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

Had a 72 month loan with nuvell, but supposedly it went to a 81 month loan which is a joke i have only had 2 payments deferred in 5 years. i will never deal with this company again...

#238296
May 18, 2011
294

Anonymous
Nuvell Financial Services - Keep calling my work and they are rude!!!
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

How did i get set up with a company like this i have been buying cars for 20 years and have never dealt with a company so rude and try to fast talk you and if people didnt need th...

#236013
May 05, 2011
347

Anonymous
Nuvell Financial Services - Nuvell Finance Services keep calling me at work!!!
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

Nuvell Finance Services must be the worst finance service in the world. No matter how many times I tell them not to call me at work, they always do. My husband is the main contac...

#235528
May 03, 2011
402

Anonymous
Nuvell Financial Services - Would not let me change my mailing address
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

This has got to be the worst run Company In the universe. I tried to change my billing address for four straight months, and could not get one person out of a total of ten to unde...

#233893
Apr 23, 2011
316

1166434
Nuvell Financial Services - Customer service
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

Every time I call nuvell I feel like I'm talking to a 2yr old. We need to find out about child labor laws so we can get some real grown ups there to give us CUSTOMER SERVICE. N...

#231517
Apr 09, 2011
622

Irma Jor...
Nuvell Financial Services - Repoed my car when the payments were current
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

Nuvell is the worst thing that ever happened to me. First of all they were charging 15% interest. Long story short there was a job loss in my family. I fell behind but caught eve...

#229481
Mar 29, 2011
558

Anonymous
Nuvell Financial Services - NUVELL is a JOKE!!!!!
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

Nuvell Financial always start out nice and friendly and then become snakes. I went on disability and fell behind on my payment. Spoke with a gentleman who said that if I sent in ...

#229262
Mar 28, 2011
397

Abcdefghij
Nuvell Financial Services - Worst finance cmopany ever
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

I was a little behind on my payment. I recieved one call saying i was out for reposion for $75. they didnt give me time to go and pay it. I had sent a payment of 250 a couple of da...

#227435
Mar 18, 2011
426

Mommyfis...
Nuvell Financial Services - NUVELL/ALLY A JOKE
5.0 17500 Chenal Parkway Suite 200 Little RockAR72223 888-688-3559 http://www.nuvellcustomercare.com/us/en/careers/contact.html

We got Nuvell when we purchased a 2009 Chev Aveo, since the day we brought it home they have been calling to see when they r getting paid??? We have paid on time except 2 payments ...

#227285
Mar 17, 2011
537
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